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TOPIC: Cannot find Reschedule Addon

Cannot find Reschedule Addon 5 years 4 months ago #5347

  • siggzn
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Hi :) ,

I’m new with this topic and hope i will get some help from here :) ...

My problem is that I’m not able to download the Rescheudle Addon for SugarCRM (6.5.16 (Build 1082)) from the following Site (www.sugarforge.org/frs/?group_id=802). There are a new download platform? or is this link still death ? Sorry for my bad english and the probaly dumb question !

please advise.

thanks,
siggzn
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Cannot find Reschedule Addon 5 years 4 months ago #5348

  • Will
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Hi there,

Reschedule is located here. We will amend the download on sugarforge to point to the new location.

Thanks,

Will.
Software Support Engineer
SalesAgility - SugarCRM Consultants and Developers
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Cannot find Reschedule Addon 5 years 4 months ago #5349

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Hello Will,

thank you for your answer. The problem is that we have already paid for this addon but that the downloadlink we received did not work ! What can we do ?

KR
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Cannot find Reschedule Addon 5 years 4 months ago #5350

  • Will
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Hi there,

When/where did you pay for the addon? Have you navigated to your account in our shop and viewed your download there?

Thanks,

Will.
Software Support Engineer
SalesAgility - SugarCRM Consultants and Developers
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Cannot find Reschedule Addon 5 years 4 months ago #5352

  • siggzn
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Hello Will,

we have bought it last month and cannot see it in our Account.

thanks for advice
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Cannot find Reschedule Addon 5 years 4 months ago #5353

  • Will
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Hi there,

Do you have a confirmation email/order ID?

Thanks,

Will.
Software Support Engineer
SalesAgility - SugarCRM Consultants and Developers
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Cannot find Reschedule Addon 5 years 4 months ago #5361

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Hi Will,

i have checked for any order ID or conformation email but we only have a confirmation of payment from PAYPAL. Do you need the PAYPAL confirmation ?

thanks for advice
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Cannot find Reschedule Addon 5 years 3 months ago #5451

  • Will
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Hi there,

Apologies for the late reply,

It was more an order ID so I could track your order and set the order to complete if it was processed/pending.

Thanks,

Will.
Software Support Engineer
SalesAgility - SugarCRM Consultants and Developers
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Cannot find Reschedule Addon 5 years 3 months ago #5452

  • siggzn
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Hello Will,

because I did not know how to continue the order process I explained a new order for this addon on thursday (20.05.14). This order was paid with paypal too. But now I have the same problem like before. This means I have a confirmation of payment from Paypal but do not have the possibility to download the addon from my account (downloads). My order still have the status Processed.

My order ID is 818

Thanks,

Daniel
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Cannot find Reschedule Addon 5 years 3 months ago #5453

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I have set your order to complete. Please confirm.
Software Support Engineer
SalesAgility - SugarCRM Consultants and Developers
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Cannot find Reschedule Addon 5 years 3 months ago #5456

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Hey Will,

thanks for the advice and help. My problem is solved :)

thanks,

siggzn
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Cannot find Reschedule Addon 5 years 3 months ago #5582

  • lars@xeneta.com
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Have the same challenge...

Order ID: #844
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Cannot find Reschedule Addon 5 years 3 months ago #5583

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Your order has been set to complete.
Software Support Engineer
SalesAgility - SugarCRM Consultants and Developers
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Cannot find Reschedule Addon 5 years 2 months ago #5584

  • lars@xeneta.com
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Thanx
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