Since SugarCRM is Open Source, it means that our software engineers can access the source code and modify it to meet the needs of our customers.
One of the largest demands is for integration with financial/ERP software suites. This integration can greatly enhance the value that SugarCRM delivers. When sales and customer-facing personnel can see full customer relationship information and financial information such as Account Status, Account Balance, previous and outstanding orders within one application, they can react more quickly, with greater accuracy and deliver superior customer service
If the target application has a published Application Programming Interface (API), then the job of integration is very much simpler. We can treat the target application as a "black box" and engineer the solution in such a way that it is maintainable bythird parties.
If the target application does not publish an API, we can usually read and write data directly to and from the application database.
As usual with Information technology, many things are possible, it's the complexity that defines the cost.
If you have an integration requirement, please call us to discuss it. The following menu items show a few of the integrations we have already done.
