This course introduces the main features of SugarCRM. It includes full training manuals, lunch, refreshments during the day. The course features hands on exercises and instructor-led training delivered by a SugarCRM expert.
| Audience: | SugarCRM End-Users |
| Editions: | SugarCRM Enterprise, SugarCRM Professional, SugarCRM Community Edition |
| Version(s): | 5.x, 4.5.x |
| Type: | Classroom Training |
Course Contents:
- Navigation - finding your way around SugarCRM
- Search - how to find information in SugarCRM
- Your SugarCRM
- The Main Modules:
- Accounts
- Contacts
- Setting Tasks, Meetings and Calls
- Managing Tasks, Meetings and Calls
- Dashlets & Reports
- Opportunities, Leads and the Sales Pipeline
- Issue Management with Cases
- Tips & Tricks
