Consider customisation as the difference between a made-to-measure and an ill fitting off-the-peg suit.
Deployed “out-of-the-box”, SugarCRM contains many fields that will be redundant and never used. It will also not contain many fields considered vital to support the business processes of an individual organisation. An application that poses redundant questions has considerably less value and may compromise the user-adoption that is critical to the success of any CRM application. Tailoring of screens, fields and custom fields is a necessary process to drive SugarCRM from the ill-fitting to the made to measure.
Like most fully-featured business applications, SugarCRM is great at many things but will always lack the bits that are particular to your business. One of the huge advantages that SugarCRM has over its competitors is that we have access to the source code. This means that we can amend existing functions or build brand new functions, whatever is the best solution for your business.
In an application where the number of variables is significant, SalesAgility has distilled the implementation of CRM into a fine art. We have developed a low cost of entry model for customers who require a heavily modified CRM application. There are no software development charges to pay as part of the project. The software development costs are spread over three to five years in a simple to understand monthly hosting fee - that's all you pay. We have listed below some indicative costs for a made- to-measure CRM implementation:
Number of Users | Days of Software Development | Hosted * | Guide Price |
10 | 30 | Y | £1,000 pcm |
25 | 50 | Y | £1,800 pcm |
50 | 80 | Y | £2,800 pcm |
*Hosted CRM on SalesAgility servers includes backup, administration, software upgrades, database replication and server failover for service continuity.
